My Warranty Tickets
Track your warranty claims and communicate with our support team.
Check Your Ticket Status
Need an update on an existing warranty request? Have your ticket number and the email address you used to submit the claim, and we can tell you where it stands.
You can reach our support team directly at contact@sunstonemp.com or call 888-934-9449 (toll-free) / 512-487-5116 (direct) Monday through Thursday, 9am to 4:30pm CST.
Look Up a Ticket
Don't have an account? Enter your ticket number and email to check your status.
Log In to Manage Your Tickets
View your tickets, reply to support and track updates. You can also reach our team through the contact page.